Business Intelligence (BI) in marketing refers to the application of customer data to effectively direct marketing campaigns towards the most advantageous audience segments. Its goal is to eliminate uncertainty and assumptions in marketing by utilizing data-driven insights, resulting in more effective marketing efforts.
Marketing BI emphasizes the utilization of existing customer data alongside analytical tools to enhance marketing tactics. It provides advantages such as improved reporting, predictive and prescriptive analytics, and audience segmentation. Tools like Google Analytics and Power BI are instrumental in analyzing and visualizing data for marketing applications.
Conversely, Market Research entails collecting new data through methods such as surveys and focus groups to gain insights into market demands and consumer behavior. It is essential for comprehending consumer preferences, market dynamics, and competitive environments, which are vital for strategic marketing planning and decision-making.
Successful deployment of BI tools requires: