Closed won is a term used in sales to describe a deal that has reached completion, indicating that a prospect has consented to buy a product or service and is now recognized as a customer. This term signifies the concluding phase of the sales process, where the opportunity is marked as won in a CRM system. It pertains not only to acquiring new customers but also to renewals and upselling to current clients, ultimately contributing to new revenue for the organization.
Monitoring closed won deals is essential for enhancing your sales approach. By examining these achievements, you can pinpoint which strategies, messages, and channels yield the best results. This information creates a clear guide for replicating success throughout the sales team.
This evaluation also provides valuable insights into your ideal customer profile and product-market alignment. Understanding the reasons behind customer purchases aids marketing in refining its messaging and targeting. Ultimately, a solid understanding of your win rates enhances sales forecasting and fosters predictable revenue growth.
Data on closed won deals serves as the foundation for accurate revenue forecasting. It shifts predictions from mere speculation to data-driven financial models by offering a clear historical record of sales achievements. This enables businesses to forecast future earnings with significantly increased confidence.
The main distinction between these two outcomes lies in their effects on revenue and strategic insights.